ADNOC Distribution launches investor relations chatbot

ADNOC Distribution announced on Thursday the launch of ARIF, an advanced AI-powered chatbot dedicated to investor relations.

Meaning “knowing” or “informed” in Arabic, ARIF gives current and prospective ADNOC Distribution investors access to financial insights, performance updates and strategic information in an intuitive and interactive way.

ARIF supports natural language queries in both English and Arabic, ensuring 24/7 access for a diverse investor base.

The CEO of ADNOC Distribution, Bader Saeed Al Lamki, said, “ARIF’s launch underscores our commitment to innovation across our business. By combining the power of AI with our dedication to transparency, we are delivering a powerful resource for investors to gain deeper insights into our growth journey and make better-informed decisions.”

ARIF goes beyond traditional database-driven chatbots by providing dynamic responses to investor queries. It can compute custom financial ratios by synthesising performance metrics, instantly analyse growth indicators and provide updates on ADNOC Distribution’s strategy, equity story and sustainability initiatives. 

ARIF’s outputs are derived exclusively from verified company information, ensuring the accuracy and reliability of the insights provided.

While currently focused on investor relations, planned updates will reportedly transform it into a comprehensive digital assistant for retail, business-to-business and other stakeholders.

ARIF is one of ADNOC Distribution’s portfolio of over 20 AI-enabled initiatives, demonstrating the company’s ambitions to integrate advanced digital technologies across its operations. These initiatives drive exceptional customer experiences, enhance operational efficiency, and support top-line growth, while also supporting sustainability efforts such as reducing carbon emissions.

Embracing innovation and AI reinforces ADNOC Distribution’s position as the UAE’s leading fuel distributor, mobility retailer and convenience store operator, while delivering long-term value for shareholders.