UAE aims to strengthen domestic labour rights with new law

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Recruiting domestic helpers from outside the UAE will be allowed only if they are clearly informed about the nature of their work and wages, and if they are able to present evidence of their fitness and professional competence for the job. 

That's according to the UAE's new law on domestic helpers that comes into effect on December 15.

Making the announcement, the Ministry of Human Resources and Emiratisation (MoHRE) reiterated that the new law aims to regulate employment contracts and ensure all parties involved have their rights protected and their responsibilities listed out. 

The law adds that recruitment offices, whether directly or through third parties, are prohibited from accepting a commission in return for obtaining work or incurring any expenses from the domestic helpers.

Recruitment agents must also ensure domestic helpers are treated in a humane way and provided with a booklet with details of their wages, in line with the guidelines set by the MOHRE.

They must also ensure that the domestic workers are treated fairly, not exposed to violence and educated about which authorities to contact if their rights are violated. 

In the event that the domestic worker is returning to their home country, the agent must cover their travel costs and either provide a substitute helper or refund the amount paid by the employer.

In a statement, the ministry said it is keen to "regulate the recruitment and employment of domestic helpers in line with international best practices" and aims to "reduce labour disputes and enhance the UAE’s competitiveness".


The decree-law identifies the responsibilities of employers, which include maintaining the appropriate environment for performing the agreed upon work; providing suitable living accommodations for the domestic helpers; providing meals and appropriate clothing to enable the helpers to perform their duties as long as they were hired on a full-time basis and not on temporary contracts, except if agreed otherwise.

The employer’s obligations also include paying the wages of domestic helpers as per their contracts; covering the costs of medical treatment for domestic helpers under the framework the UAE’s health system; treating domestic helpers in a manner that preserves their dignity and integrity.

Furthermore, the employer may not make the domestic helper work for others except if this is part of the terms and conditions as stipulated in the executive order of the decree-law and the decisions issued by MoHRE.

The employer is also prohibited from employing any domestic helper unless he or she is licenced to do so. Also, the domestic helper should not be asked to work for others or in a profession different from the nature of his work mentioned in the work permit, except under the helper’s consent and if it is one of the professions mentioned in the executive regulations of this law-decree.

The decree gives the domestic helper the right to keep his/her own identification documents while granting the heirs of the domestic helper who died during service the wage for the month in which he/she died and any other entitlements.

The decree dealt with the obligations of the domestic helper, as it stipulated that he or she must perform the work according to the direction and supervision of the employer and in accordance with what is specified in the contract, take the necessary care and not stop work without an acceptable excuse, in addition to observing the customs and traditions of the UAE society and adhering to public morals and the instructions of the employer regarding the implementation of the agreed work unless it is in violation of the contract, the law, public morals, or what exposes it to danger or legal accountability.

The domestic helper must also respect the privacy of the workplace, preserve the employer’s property, work tools and everything in his custody, and not use them outside work except with the approval of the employer, and not to work under any form except under a work permit issued to him/her by the ministry and in accordance with the applicable conditions.

Recruitment Agents Licensing

The new law stipulates that the recruitment or temporary employment of domestic helpers shall not be allowed unless after obtaining a licence from the ministry, and that the recruitment or employment of domestic helpers shall not be permitted except in accordance with the conditions and procedures stipulated in this Law and its Executive Regulations.

It also stipulates that the recruitment or employment of a domestic helper under the age of 18 is prohibited, and in the event of the recruitment or temporary employment of domestic helpers, there must be no discrimination among them on the basis of race, sex, religion, nationality, social status, or disability, which would weaken equal opportunities or prejudice equality in obtaining or continuing a job and enjoying its rights. It also prevents any form of forced labour or any practice that falls within the framework of human trafficking in accordance with the laws issued by the country or ratified agreements.


According to the law, the domestic helper is entitled to a weekly rest day as determined by the executive regulations of this law. The helper may be employed on his or her weekly rest day but in this case he/she is entitled to an alternative rest day or a cash equivalent to that day, and the helper’s daily rest must not be less than 12 hours per day, subject to a minimum of at least eight continuous hours’ rest.

The annual leave should not be less than 30 paid days for each year, and if the domestic helper is asked to work during all or part of his/her annual leave, and the period is not carried over to the following year, the employer must grant the helper the wages plus a leave allowance equal to his/her wages for the days he/she worked in that period, bearing in mind that the domestic helper may not be asked to work during his/her annual leave more than once during two consecutive years.

If the domestic helper wishes to travel to the home country to spend his/her annual leave, the employer shall pay the value of a two-way ticket once for every two years, and if the two parties agree to terminate or not renew the employment contract after the annual leave, the employer shall pay for a one-way ticket only.

The law grants the domestic helper the right to transfer to a new employer, provided that all contractual requirements specified in the contract are fulfilled, taking into account the rights of the original employer, and in accordance with the conditions and procedures in force by the ministry, and the employer shall not be bound by the expenses of the helper returning to his/her country if he/she joins another job, in accordance with the provisions of this Law and its Executive Regulations.

Disputes Settlement

According to the law, in the event of a dispute between the employer and the domestic helper and the inability to settle it amicably, it must be referred to MoHRE, which has the right to take a decision. If an amicable settlement is not possible within the specified period, the dispute shall be referred to the competent court.

Care and Safety Are a Priority

The law obliges both parties to the contract with the approved occupational health and safety requirements and health prevention methods in accordance with the provisions of the executive regulations of this law and any other legislation in force in the country.


The law stipulates that the contract is concluded between the office of domestic helpers’ recruitment and the employer to regulate the obligations related to the recruitment of the domestic helper, provided that the contract includes in particular the period specified for the implementation of the recruitment procedures and the conditions specified by the employer for the domestic helper whom the office is entrusted to recruit, in addition to the basic rights and obligations that the employer is obligated by towards the helper, especially the type of work, the wages and the financial obligations necessary for the travel of the domestic helper from his/her home country to the UAE, and in return for the services.

The Law allows the employer to refuse to employ the domestic helper if the recruitment office violates the terms agreed upon in the contract. In this case, the provisions stipulated in the executive regulations of this Law and any relevant decisions issued by the ministry regarding the provision of an alternative domestic helper or reimbursement of recruitment fees to the employer should be applied, without prejudice to the right of the employer to demand compensation from the recruitment office for any damage that the employer may incur as a result of the contract breach.

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