Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE set for second phase of single-use plastic ban
The UAE is set to significantly widen its ban on single-use plastics, with the second phase coming into effect on January 1, 2026.
Dubai tests drones to clean traffic signals
Dubai’s Roads and Transport Authority (RTA) has begun a pilot project using drones to clean traffic signals across the city.
UAE leaders hail 'enduring bonds of friendship' on Bahrain's National Day
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan has led messages congratulating Bahraini King Hamad bin Isa Al Khalifa on the country's national day, which falls on December 16.
UAE locally produces 3 oncology medicines to strengthen fight against cancer
Three cancer drugs will be produced in the UAE in Mubadala Bio's new facility, marking a major step in "enhancing drug security and availability of cost-effective treatment options for patients" in the country.
UAE stands in solidarity with Morocco over deadly flash floods
The UAE has expressed its solidarity with Morocoo after flash floods triggered by torrential rains in the coastal province of Safi left at least 37 people dead.
Dubai mandates front number plates for delivery bikes
Dubai is introducing a new front licence plate for motorcycles and e-bikes used in corporate delivery services. These vehicles previously carried only rear plates.
UAE condemns drone attack on peacekeeping base in Sudan
The UAE has strongly condemned the drone attack that targeted a logistics base of the United Nations Interim Security Force for Abyei (UNISFA) in the city of Kadugli in Sudan that killed six Bangladeshi peacekeepers and injured eight on Saturday.
UAE condemns Israel’s approval to establish 19 settlements in West Bank
The UAE has strongly condemned the Israeli Cabinet’s approval to establish and legalise 19 settlements in the occupied West Bank, stressing that the step is a dangerous escalation and a violation of international law.
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